Bhoj airport slips on customer satisfaction index, placed 34th

Raipur | Tuesday | 13th February, 2018

Summary:

Last survey placed it at 33rd place.AAI releases the report every six months, which is based on 33 parameters. The airport has again slipped to 34th rank under the customer satisfaction index of domestic airports. Last year, it had bagged an impressive score of 4.34.Bhopal airport scored 4.19 points on a five-point scale, up from 4.12 in the previous survey. These include customer satisfaction scales like parking and restaurant facilities, check-in-staff’s efficiency and other infrastructure.Khajuraho that was placed 11th in the last survey slipped three ranks to 14th place. In the previous ranking Gwalior was at 46th position.At present, only two airlines operate out of Bhopal airport..