Summary:
Thane District Consumer Disputes Redressal Commission has held leading car manufacturer Skoda Auto India Pvt Ltd and its dealer guilty of deficiency in services and asked them to pay more than Rs 6 lakh to a man over complaints about glitches in the car he had purchased. Commission chief SZ Pawar and its member Poonam V Maharshi passed the order earlier this month. Dhanesh Mothe, a resident of Palghar district, had approached the commission saying that he had purchased the car worth over Rs 8 lakh from JMD Auto Pvt Ltd, a Skoda dealer, in 2014. While using the car, he encountered several problems like brake failure, malfunctioning suspension and power window, he said in the complaint. However, as the complainant has used the vehicle for more than 60,000 kms, its replacement or refund of entire cost cannot be granted," it added..