Summary:
The VMC is working on different complaints filed by people against private hospitals which extracted money from covid-19 suffering patients.
The VMC has been successful in refunding the money of various victims.
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The VMC has been working on the complaints filed by many different people who were admitted to the private hospitals of Vadodara after being infected by the covid19 virus.
When a patient from Madhya Pradesh was handed over a hefty bill for Covid-19 treatment at a private hospital in the city, all it needed to rectify the bill was a mention that a complaint would be raised with the Vadodara Municipal Corporation (VMC).
The bill amount was rectified even without a formal complaint.
“We merely obtained a copy of the notification fixing rates for treatment and forwarded it to the lady staffer who had contacted us for payments after we found that the bill was exorbitantly high.
When the doctor called us, we told them that we were going to raise a complaint.
The bill was immediately reduced by around Rs 70,000,” said a relative of the patient from MP.
The VMC had started the special cell after rampant complaints about hospitals overcharging patients.
A phone number was publicized as the helpline that patients or relatives could reach if they found that the bills were unjustified.
The cell even came across some interesting cases like that of a couple that was kept in the same special room where usually one patient is kept.
Both the husband and wife were billed separately for the room charges by the hospital as if each of them had occupied a separate special room.
When the husband mentioned this to a friend, he was advised to approach VMC.