Summary:
Subsequently, on April 26, 2016, they paid Rs 50,000 and submitted the original passports to avoid any delay. They were also directed to pay Rs 10,000 as litigation cost. The Complainants alleged that after they reached Paris on June 17, 2017, agency started refusing the services as assured by them. They were further asked to refund Rs 1.71 lakh paid by the complainants. In 2017, when they finally sent them to Paris, agency failed to provide them with all the services..