Big Bazaar charges extra for carry bag, fined Rs 30K

Chandigarh | Wednesday | 23rd October, 2019

Summary:

Tribune News ServiceChandigarh, October 22A retail chain has been fined Rs 30,000 for wrongly charging Rs 18 for a carry bag in three cases. She resisted the same on the ground that nowhere it was mentioned that they would charge for a carry bag. The forum mentioned that that the store argued that the carry bag was given only upon confirmation from her with respect to the purchase of the carry bag. The forum directed the store to deposit Rs 10,000 in the Consumer Legal Aid Account and asked it to refund Rs 18 wrongly charged for the carry bag; pay Rs 1,000 compensation for harassment and Rs 500 as litigation expenses. In other two cases, the complaints were filed by Bharat Dawar, a Sector 34 resident, and Gurpreet Singh, a Sector 46 resident, Chandigarh..