Summary:
At a meeting held online with senior officers of the Department of Pension and DARPG the Minister said that provisional family pension was also liberalized. He said that instructions were issued that family pension may be sanctioned immediately on receipt of a claim for family pension and death certificate from the eligible family member without waiting for forwarding of the family pension case to the Pay & Accounts Office. Moreover to ensure timely credit of pension in cases where PPO (Pension Payment Order) has been issued but not sent to CPAO or banks due to lock-down the matter was taken up with Controller General of Accounts (CGA) to issue necessary directive to CPAO and CPPCs of banks to use electronic modes during the unprecedented situation of COVID 19 pandemic till normalcy returns. In some cases Government servants have died after retirement without submitting the pension papers. DoPPW advised all the Pension Disbursing Banks to adopt the Video based Customer Identification Process (V-CIP) as an additional facility for obtaining a Life Certificate from the pensioners within permissible RBI guidelines..