Summary:
more-inRegular commuters on Mumbai’s suburban railway network were being encouraged to make digital transactions, with a small discount of they bought their season tickets digitally. “On average,” an IRCTC official said, “40 first class season tickets are booked in a day through our website.” The official said though demand was low, their team was working to resolve the issue quickly. Approximately 70% of passengers on the Central Railway and Western Railway suburban services are season-ticket-holders, only around 1,000 to 1,200 passengers use the IRCTC site to buy their season tickets. Hence, the official said, “An administrative decision has been taken that IRCTC will not issue first class season tickets.” Long-distance AC ticket rates have been updated in the system, so purchase of those tickets online will be unaffected. But that incentive is now available only at ticket windows; the Indian Railway Catering and Tourism Corporation (IRCTC) has discontinued the sale of season tickets from their website until their staff update their site to factor in GST..