Vegetarian gets meat; airline fined Rs 65,000

  • | Monday | 10th September, 2018

The court rejected the airline’s defence and ordered it to pay Rs 50,000 for unfair trade practice, Rs 10,000 for mental harassment, and Rs 5,000 for legal expenditure. He had ordered Asian vegetarian meal, but was served non-vegetarian food. He took photographs and videos of the food item and the events that followed on the flight.Jani sued the airline for Rs 7.25 lakh compensation. He told TOI, “Since I have never eaten non-vegetarian food, I cannot say whether they had served me chicken or mutton.”The airline contended that Jani had ordered Asian vegetarian meal first, but later changed his order. The airline said the food packet delivered to him had the ‘non-veg’ label.

AHMEDABAD: A consumer court has directed an airline to pay a compensation of Rs 65,000 to a passenger for serving him non-vegetarian food though he had ordered a vegetarian meal.The passenger, Banuprasad Jani of Rajkot, had sued Jet Airways for making him — a ‘pure janeu-dhari Brahmin’ — eat non-vegetarian food. He affirmed that he had never tasted even eggs in his life. Accepting Jani’s contention that serving non-vegetarian food to him was ‘unfair trade practice’, the Rajkot District Consumer Dispute Redressal Forum last week ordered the airlines to pay him compensation. Mental agony, harassment, and legal expenditure have also been factored into the compensation.Jani was flying from Chennai to Mumbai on his way home to Rajkot on August 20, 2016. He had ordered Asian vegetarian meal, but was served non-vegetarian food. He said that he ate some of it, fell sick, and vomited. He took photographs and videos of the food item and the events that followed on the flight.Jani sued the airline for Rs 7.25 lakh compensation. He told TOI, “Since I have never eaten non-vegetarian food, I cannot say whether they had served me chicken or mutton.”The airline contended that Jani had ordered Asian vegetarian meal first, but later changed his order. The airline said the food packet delivered to him had the ‘non-veg’ label. It also said that the photographs taken by Jani showed that he had not eaten anything from the packet.Jani’s advocate insisted on compensation for the troubles caused to the passenger. He said Jani even had a quarrel with his wife after the incident later in the day. The court rejected the airline’s defence and ordered it to pay Rs 50,000 for unfair trade practice, Rs 10,000 for mental harassment, and Rs 5,000 for legal expenditure.

If You Like This Story, Support NYOOOZ

NYOOOZ SUPPORTER

NYOOOZ FRIEND

Your support to NYOOOZ will help us to continue create and publish news for and from smaller cities, which also need equal voice as much as citizens living in bigger cities have through mainstream media organizations.


Stay updated with all the Ahmedabad Latest News headlines here. For more exclusive & live news updates from all around India, stay connected with NYOOOZ.

Related Articles