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According to officials, the problem areas of the airport are the entry point of the departure hall of the terminals and near the e-pass counters in the arrival hall.
Social and physical distancing is a must during the times of coronavirus but sadly passengers at Chennai airport remain a failure in these matters. The government has even made announcements regarding this and has tried to inform the passengers through reminders.
According to officials, the problem areas of the airport are the entry point of the departure hall of the terminals and near the e-pass counters in the arrival hall.
Over 12,000 passengers travel through Chennai Airport and 100 to 110 flights are handled on a daily basis.
Airport sources claim that the crowding has gone up with the increase in the number of flights and passenger traffic. This happens particularly during peak hours.
“Long queues and crowding occur at the entry point because checking of each passenger takes time. This will result in queues. But passengers should be cautious and stand apart. Many of them are standing too close to each other, putting each other at risk,” an airport source said.
Officials of the Airports Authority of India said they had taken steps to control crowding and maintain physical distancing at the terminal. “We have placed floor markers everywhere and announcements are also put up. When passengers come in, they wear the masks, a few of them take it off sometimes. We are doing everything possible,” an official said.
The crowding at e-pass counters is obvious as many passengers choose to arrive and after arrival, they apply for the e-pass at the arrival hall.
Chennai Corporation officials say that this has been a regular problem since many passengers remain unaware of the norms and got the e-pass only after they’ve landed at the airport.
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