CHENNAI: GoAir and IndiGo will operate special flights to and from Trivandrum airport as Cochin airport is closed due to floods. GoAir will operate flights With with effect from August 20 to 26 while IndiGo will operate special flights from August 19 to 25.GoAir will operate flights between Mumbai and Trivandrum.GoAir said in a statement that all passengers booked to and from Cochin will be accommodated on these flights.Impacted passengers to and from Cochin are not being charged additional fees or cancellation charges keeping in mind the current situation.Passengers that have currently booked flights to and from COK are being informed the change through social media network, company website and intimation through email, SMS and its customer service helpline. Keeping in mind the current weather problem in the state, GoAir is taking great care to ensure the provision of every possible alternative and options to passengers whoare prebooked to and from Cochin, said a press release.IndiGo will also be operating additional flights to and from Kozhikode, Coimbatore and Trivandrum from August 19, 2018, to August 25, 2018. IndiGo will ensure to provide cancellation and rescheduling waiver to passengers booked to travel from August 16, 2018 to August 26, 2018. As part of relief measures, a special customer support team has been designated who will be working 24*7 to assist affected passengers and families.Passengers are requested to reach us via multiple channels and stay connected with us through:- @IndiGo6E and Facebook http://m.facebook.com/goindigo.in- live chat servicesor write to us at customer.relations@goindigo.in.We are consistently liaising with local partners to transport relief materials including medicines, dry rashan(grocery) and sanitary items, said a press release.

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