OPEN HOUSE: What measures must be taken by hotel industry to reduce crime on premises? It is really unfortunate that suicides and murders have become common in hotel rooms. The hotel industry must gird up its loins to solve this problem. When any person checks in the hotel the authorities should contact his close acquaintance and inform them about his stay in the particular hotel as it has been observed that in most of the cases the parents or spouse are found unaware of the victims stay in the hotel. It must be made mandatory to keep the record of every visitor with his photograph. The hotel staff should be more vigilant so that accused can be caught in no time. Sangeeta Jain Dont allow entry to guests carrying weapons The hotel industry ought to upgrade their security department for the safeguard of customers. Hotels should install CCTV cameras on the entrance to keep a double check on the folks who are checking in. Submission of ID proof on the reception for the purpose of security should be made mandatory. Everyone should be checked properly with detectors and even luggage should be gone through a throw checking. Hotel should be strict about weapons and other harmful stuff which can lead to further tragic consequences. Security guards ought to be fit and strong to handle any situation very effectively. Urvashi Keep record of every visitor Murders in hotel rooms are increasing day by day. It is a big question mark on the prestige of the hotel. To get rid of the problem the hotel industry should follow the slogan suspect all inspect all and respect all. The hotel officials should check ID proof and keep record of anyone whether come to reserve room or come to meet the customer of their hotel. Each part of the hotel must be under the CCTV surveillance. Gurpreet Kaur Report suspicious guests The hotel staff should be aware of the security. Persons with suspicious behaviour must be reported immediately. Proper personal information of the staff and hotel guests must be checked and verified. Room keys should be handed over to a person after checking the identity card. Do keep in your mind the names and at least faces of the staff working near you. Amarpreet Kaur Verify details online Hotel authorities must take care of some of the following suggestions to put a curb on incidents which is occurred recently in one of the hotels of Ludhiana city where one young boy has lost his life. Hotel authorities must take documents and verify the same online. Sick ill and persons with severe problems may be accommodated after taking consent letter in which they may stay at their own risk and responsibilities. Proper verification must be carried out of a person other than main occupant. Proper information must be given to his/her family members who are not accompanying him. A register must be maintained where check in and check out time in the room be noted and some CCTVs be installed in each corridor and main entries. Any eatables and drinks must be banned to consume inside of the room of the hotel. If someone is interested to take then he must take it in the dining hall of the hotel. Farzana Khan Record check-in check-out time All safety measures must be taken by the hotel industry to ensure that the life of visitors coming for night stay is safe and is not subject to any risk. First of all the details of the visitors must be well recorded in a register including their home address and mobile number etc. to be used in case of any emergency. A security guard must be kept at the gate for full day and night to watch both the incoming and outgoing visitors. The person on duty must also visit outside of different rooms for proper maintenance of the hotel and also at night to ensure peaceful living of the visitors. Each room must be provided with inter-com telephone connection with the reception desk so as to get in touch with any room. The check-in and check-out timings of the hotel must be clearly exhibited at the reception desk for the information of the visitors. The hotel must make a permanent arrangement for contacting a medical doctor in case of any emergency for the visitor. The hotel industry must ensure that all these steps are taken by every hotel for the safety of the visitors and the defaulters must be punished by cancellation of the licence and imposition of a fine etc. Gautam Dev Guests safety top priority Safety is the top priority towards guest service. To protect the guest there should be key card lock in guest room. Security camera should be there in addition to trained security guard with 24-hour service. To add more safety the employees of the hotel should wear a photo ID card for quick identify. Exist and entrance of guest also be noted. Last but not the least the guest also took safety measures to protect himself and his belonging. Deepinder Kaur Ban alcohol drinking inside rooms First of all there must be restrictions on the entry of ill people. Each person must be checked by the hotel authorities for his health if he is fit only then the person may be allowed. The record of the other fellow or family members along with the main guest must be verified. It must be mandatory for each occupant to mark their presence before going to bed. Alcohol and other intoxicants must be banned from outside of the hotel. Wine and whisky must not be allowed to drink inside of the room. Person is not allowed to take food items from outside if he is carrying it must be taken in writing that he shall be responsible of its own. If one person is leaving room in any emergency then consent must be taken by the hotel authority from the other occupant or the fellow of the person who is leaving the room. Proper record such as Aadhaar card and other documents must be kept by the hotel and hotel authority must inform their parents or relative that person with so and so name is staying in the hotel along with his friends or relatives. Dr Mohd Saleem Farooqui Train hotel staff Hotel industry should set the stringent norms for the visitors. They should continuously update their surveillance systems. Cameras must be installed on the hotel premises. No entry should be given to anyone without authentic identity proof. Hotel authorities must provide training to the staff in security measures. Guests or visitors must be guided properly in case of emergencies. Intelligence access must be used in the hotels. Only keyholders can get into the room. Ritu Priya Adopt adequate safety measures In many cases even proper identity proofs are also not collected by the hotels making it difficult for them to identify the person in case of any mishappening. The hotel staff should be vigilant regarding the behaviour of the guests and anyone with abnormal activities must be reported to the higher authorities. If the guest remains alone in the room then it becomes all the more important to be watchful. In case the guest keeps himself in the room for long then trials should be made to contact him without encroaching upon his privacy. The staff must be trained to deal with such type of cases. Moreover in case of any suspicion the local police must be informed at the earliest as the person may be a threat to the other guests in the hotel as well. Sometimes such people may be involved in some terrorist activities also. So the high alertness by the hotel staff can only control these type of incidents. Bir Devinder Singh Bedi Remain extra cautious The incidence of guest deaths in hotel rooms is slowly increasing in our country. They occur due to natural causes (heart attacks) suicides or homicides. There is no dearth of people who take excessive alcohol or consume highly dangerous drugs. In todays rat race some people suffer from acute depression and take their own lives while alone in a hotel room. Others can get killed by their near ones. The hoteliers must always remain extra cautious as far as their guests are concerned and if they are suspicious of someone must inform the nearby police station immediately. Those consuming alcohol or other intoxicants heavily must be monitored properly. A photocopy of the ID proof of each and every guest and visitor should be kept in his or her safe custody by the manager or the receptionist. Dr Sunil Chopra

Stay updated with all the Latest Ludhiana headlines here. For more exclusive & live news updates from all around India, stay connected with NYOOOZ.