The 5G user experience is disappointing – and who’s fault is that?

The 5G user experience was always going to disappoint. The poor 5G user experience once again shines a spotlight on the role of telcos vs digital service providers. If truth be told, the 5G user experience – the consumer one – was always going to depend on those digital service providers. The initial poor 5G user experience actually shows that the digital innovators were even later to the party than the telcos. If you judge the initial 5G user experience by another metric, the enterprise one, you would have a different story.

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