Roaming revenues revisited – and it’s not just about bill shock!

However, much of the world, including countries which border with the EU, have roaming tariffs which can result in excessive costs. This service allows business customers with more than 50 employees to get free voice calls, SMS and MMS, and use data in 78 countries. For many years roaming was a lucrative service for European mobile operators until the EU removed the ability of operators to charge more for intra-EU roaming services on 15 June 2017. He says BICS is seeing operators begin to innovate around roaming tariffs. Business customers have become just as savvy as consumers when it comes to avoiding bill shock – attaching to WiFi rather than mobile networks – as enterprises tighten up on expenditure.

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