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Asia Pacific consumers shift to digital commerce, permanently
- Tuesday | 23rd June, 2020
“Our shift to digital commerce is here to stay as people embrace the benefits of safety, security and convenience. This demand and these expectations will continue to drive e-commerce long after COVID-19 subsides,” said Sandeep Malhotra, Executive Vice President, Products & Innovation, Asia Pacific, Mastercard. In Asia Pacific, 46% of consumers say they plan to use cash less often, including 52% in Australia, 49% in India, 43% in China and 41% in Japan. Citing safety and cleanliness, 74 percent of people globally and 75 percent in Asia Pacific said they would keep using contactless after the pandemic is over. “The digital economy is the future and there’s no doubt consumers and merchants are embracing this evolution.
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