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Analysts have noted the rise of telehealth as part of a general ‘COVID-19 inspired’ acceleration of digital adoption in Asia-Pacific countries. Telehealth, which is the digitisation of healthcare services, was already on an upward trend before the pandemic, according to Bain’s 2019 Asia-Pacific Front Line of Healthcare survey. Almost 50% of patients said they expect to use digital health tools in the next five years, while 91% of consumers said they would use digital health services if the costs were covered by an employer or insurance provider. Closer to home, digital health platforms in APAC markets are also reporting a surge of activity, she said, outlining various examples, which are summarised below:DoctorOnCall became involved in supporting COVID-19 testing procedures. “Disputes that increase as a result of the rising prominence of telehealth services equate a risk gap.
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